Leading with Mastery and Heart: The Coaching Companion for Thriving Nurse Leaders provides expert, on-the-spot coaching for nurses who lead. Content centers on topic-specific columns that feature an easy-to-read, personable writing style not found in any other leadership title. Just a few of the hot topics covered in this collection are: how to stay centered and positive in the midst of highly stressful situations; how to manage resistance and negativity; how to provide inspiration along with direction; and how to combat limiting circumstances and beliefs. With its wealth of proven, real-world advice, Leading with Mastery and Heart: The Coaching Companion for Thriving Nurse Leaders is perfect for any current or aspiring nurse manager or executive looking to quickly and effectively hone their leadership skills.
1. Introduction - p. viii 2. Acknowledgments - p. xi 3. Section A. Knowing Who You Are as a Leader - p. xi 4. Introduction - p. 1 5. Part One. Introspection and Learning - p. 1 6. 1. The Stakes Are High, and You Must Change - p. 2 7. 2. Practicing Radical Honesty - p. 4 8. 3. You Are Not Happy. Now What? - p. 6 9. 4. Focusing Too Much on Other People - p. 8 10. 5. Taking Charge of Our Stories - p. 10 11. 6. Being Accountable for a Leadership Mistake - p. 12 12. Part Two. True North: Your Values - p. 13 13. 7. “I Don’t Have Time” - p. 14 14. 8. What Do You Choose to Animate? - p. 16 15. 9. When Feedback Is Your Teacher - p. 18 16. 10. Being Too Good - p. 20 17. Part Three. Emotional Ghosts and Triggers - p. 21 18. 11. We CAN Manage Emotional Hijacks - p. 22 19. 12. The Destructive Power of Old Emotional Baggage - p. 24 20. 13. When Being Right Is Not Enough - p. 26 21. 14. Manage Your Triggers and Find Peace - p. 28 22. Part Four. Compassion and Care—for Yourself - p. 29 23. 15. A Compassionate Intervention - p. 30 24. 16. Establishing Healthy Boundaries - p. 32 25. 17. When Good Intentions Go Awry - p. 34 26. 18. What Learning “Spirals” Teach Us - p. 36 27. Section B. Building Relationships That Thrive - p. 37 28. Introduction - p. 39 29. Part One. Influence, Communication, and Respect - p. 39 30. 19. Passion Two Ways - p. 40 31. 20. The Art of the Question - p. 42 32. 21. Coaching Up - p. 44 33. 22. Listen and Speak with Care - p. 46 34. Part Two. Relationship Landmines and Let-Downs - p. 47 35. 23. Leadership and Betrayal - p. 48 36. 24. Recognizing Competing Commitments - p. 50 37. 25. Your Evaluation Doesn’t Go Well. What Will You Do? - p. 52 38. 26. The Downside of Storytelling - p. 54 39. Part Three. Loving Your Team—No Matter What - p. 55 40. 27. Leading a Team That’s Checked Out - p. 56 41. 28. Preparing Your Team for the Future - p. 58 42. 29. Shining Eyes - p. 60 43. 30. The Hidden Power of the Team Leader - p. 62 44. 31. The 70% Team - p. 64 45. Section C. Leading Change - p. 65 46. Introduction - p. 67 47. Part One. Ready or Not, Change Is Here - p. 67 48. 32. Managing Too Much Change - p. 68 49. 33. Readiness and Reinforcement Matter - p. 70 50. Part Two. Change Happens—So Does Resistance - p. 71 51. 34. Understanding Resistance - p. 72 52. 35. What Does “No” Really Mean? - p. 74 53. 36. Managing by Accident - p. 76 54. Part Three. When the Change Maker Is You - p. 77 55. 37. A Mentee’s Lament - p. 78 56. 38. Meet the New Boss - p. 80 57. 39. Know When to Go - p. 82 58. 40. Managing an Exit - p. 84 59. 41. You’ve Left Your Job and the Unexpected Happens - p. 86 60. Section D. Claiming Your Power and Your Place - p. 87 61. Introduction - p. 89 62. Part One. It’s Your Turn to Lead - p. 89 63. 42. You’ve Been an “Emerging Leader” Long Enough - p. 90 64. 43. Demonstrate Courage and Own Your Power - p. 92 65. 44. How Do You See Yourself? - p. 94 66. 45. Being a One-Person Show - p. 96 67. 46. The Power of Executive Presence - p. 98 68. Part Two. Navigating Power Detractors - p. 99 69. 47. Leadership Blind Spots - p. 100 70. 48. If Only They Would Change - p. 102 71. 49. The Imposter Syndrome - p. 104 72. 50. Keeping Expectations in Check - p. 106 73. 51. Take Advantage of Your Career “Runway” - p. 108 74. 52. The Problem with Perfection - p. 110 75. Section E. Leading with Mastery and Heart - p. 111 76. Introduction - p. 113 77. Part One. Developing Others - p. 113 78. 53. Grooming for All, Regardless of Budget - p. 114 79. 54. The CNO as Chief Influence Officer - p. 116 80. 55. Turning Poor Performance Around - p. 118 81. 56. Does Anyone Want Your Job? - p. 120 82. 57. Coach While You Lead - p. 122 83. 58. Let Coaching Fill Your Heart - p. 124 84. Part Two. Being a Role Model - p. 125 85. 59. What Are You Passing on to Others? - p. 126 86. 60. Develop Your Unique Leadership Style - p. 128 87. 61. Practice Conscious Influence - p. 130 88. 62. Know Your Leadership Wake - p. 132 89. 63. Achieve Success, Again and Again - p. 134 90. Epilogue - p. 137 91. 64. Make the Most of Coaching - p. 138 92. Appendix. Coaching Forum Paying Tribute to Dr. Angeles Arrien - p. 140 93. Index - p. 142
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Leading with Mastery and Heart: The Coaching Companion for Thriving Nurse Leaders provides expert, on-the-spot coaching for nurses who lead. Content centers on topic-specific columns that feature an easy-to-read, personable writing style not found in any other leadership title. Just a few of the hot topics covered in this collection are: how to stay centered and positive in the midst of highly stressful situations; how to manage resistance and negativity; how to provide inspiration along with direction; and how to combat limiting circumstances and beliefs. With its wealth of proven, real-world advice, Leading with Mastery and Heart: The Coaching Companion for Thriving Nurse Leaders is perfect for any current or aspiring nurse manager or executive looking to quickly and effectively hone their leadership skills.
1. Introduction - p. viii 2. Acknowledgments - p. xi 3. Section A. Knowing Who You Are as a Leader - p. xi 4. Introduction - p. 1 5. Part One. Introspection and Learning - p. 1 6. 1. The Stakes Are High, and You Must Change - p. 2 7. 2. Practicing Radical Honesty - p. 4 8. 3. You Are Not Happy. Now What? - p. 6 9. 4. Focusing Too Much on Other People - p. 8 10. 5. Taking Charge of Our Stories - p. 10 11. 6. Being Accountable for a Leadership Mistake - p. 12 12. Part Two. True North: Your Values - p. 13 13. 7. “I Don’t Have Time” - p. 14 14. 8. What Do You Choose to Animate? - p. 16 15. 9. When Feedback Is Your Teacher - p. 18 16. 10. Being Too Good - p. 20 17. Part Three. Emotional Ghosts and Triggers - p. 21 18. 11. We CAN Manage Emotional Hijacks - p. 22 19. 12. The Destructive Power of Old Emotional Baggage - p. 24 20. 13. When Being Right Is Not Enough - p. 26 21. 14. Manage Your Triggers and Find Peace - p. 28 22. Part Four. Compassion and Care—for Yourself - p. 29 23. 15. A Compassionate Intervention - p. 30 24. 16. Establishing Healthy Boundaries - p. 32 25. 17. When Good Intentions Go Awry - p. 34 26. 18. What Learning “Spirals” Teach Us - p. 36 27. Section B. Building Relationships That Thrive - p. 37 28. Introduction - p. 39 29. Part One. Influence, Communication, and Respect - p. 39 30. 19. Passion Two Ways - p. 40 31. 20. The Art of the Question - p. 42 32. 21. Coaching Up - p. 44 33. 22. Listen and Speak with Care - p. 46 34. Part Two. Relationship Landmines and Let-Downs - p. 47 35. 23. Leadership and Betrayal - p. 48 36. 24. Recognizing Competing Commitments - p. 50 37. 25. Your Evaluation Doesn’t Go Well. What Will You Do? - p. 52 38. 26. The Downside of Storytelling - p. 54 39. Part Three. Loving Your Team—No Matter What - p. 55 40. 27. Leading a Team That’s Checked Out - p. 56 41. 28. Preparing Your Team for the Future - p. 58 42. 29. Shining Eyes - p. 60 43. 30. The Hidden Power of the Team Leader - p. 62 44. 31. The 70% Team - p. 64 45. Section C. Leading Change - p. 65 46. Introduction - p. 67 47. Part One. Ready or Not, Change Is Here - p. 67 48. 32. Managing Too Much Change - p. 68 49. 33. Readiness and Reinforcement Matter - p. 70 50. Part Two. Change Happens—So Does Resistance - p. 71 51. 34. Understanding Resistance - p. 72 52. 35. What Does “No” Really Mean? - p. 74 53. 36. Managing by Accident - p. 76 54. Part Three. When the Change Maker Is You - p. 77 55. 37. A Mentee’s Lament - p. 78 56. 38. Meet the New Boss - p. 80 57. 39. Know When to Go - p. 82 58. 40. Managing an Exit - p. 84 59. 41. You’ve Left Your Job and the Unexpected Happens - p. 86 60. Section D. Claiming Your Power and Your Place - p. 87 61. Introduction - p. 89 62. Part One. It’s Your Turn to Lead - p. 89 63. 42. You’ve Been an “Emerging Leader” Long Enough - p. 90 64. 43. Demonstrate Courage and Own Your Power - p. 92 65. 44. How Do You See Yourself? - p. 94 66. 45. Being a One-Person Show - p. 96 67. 46. The Power of Executive Presence - p. 98 68. Part Two. Navigating Power Detractors - p. 99 69. 47. Leadership Blind Spots - p. 100 70. 48. If Only They Would Change - p. 102 71. 49. The Imposter Syndrome - p. 104 72. 50. Keeping Expectations in Check - p. 106 73. 51. Take Advantage of Your Career “Runway” - p. 108 74. 52. The Problem with Perfection - p. 110 75. Section E. Leading with Mastery and Heart - p. 111 76. Introduction - p. 113 77. Part One. Developing Others - p. 113 78. 53. Grooming for All, Regardless of Budget - p. 114 79. 54. The CNO as Chief Influence Officer - p. 116 80. 55. Turning Poor Performance Around - p. 118 81. 56. Does Anyone Want Your Job? - p. 120 82. 57. Coach While You Lead - p. 122 83. 58. Let Coaching Fill Your Heart - p. 124 84. Part Two. Being a Role Model - p. 125 85. 59. What Are You Passing on to Others? - p. 126 86. 60. Develop Your Unique Leadership Style - p. 128 87. 61. Practice Conscious Influence - p. 130 88. 62. Know Your Leadership Wake - p. 132 89. 63. Achieve Success, Again and Again - p. 134 90. Epilogue - p. 137 91. 64. Make the Most of Coaching - p. 138 92. Appendix. Coaching Forum Paying Tribute to Dr. Angeles Arrien - p. 140 93. Index - p. 142
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