Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations.
1. Cover image - p. iv 2. Title page - p. iv 3. Table of Contents - p. iv 4. Copyright - p. iv 5. Contributors - p. v 6. Reviewers - p. vii 7. Preface - p. ix 8. 1: Communicating in Health Care - p. x 9. 2: Gathering Information - p. 20 10. 3: Educating Patients - p. 35 11. 4: Communicating With Diverse Patient Groups - p. 53 12. 5: Communicating Through Barriers - p. 73 13. 6: Communicating Through Illnesses and Disorders - p. 99 14. 7: Communicating Through the Grief Process - p. 140 15. 8: Communicating in the Workplace - p. 159 16. 9: Documenting Patient Care - p. 189 17. Appendix: Answers to Checking Your Comprehension - p. 208 18. Glossary - p. 220 19. Bibliography - p. 224 20. Index - p. 229
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Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations.
1. Cover image - p. iv 2. Title page - p. iv 3. Table of Contents - p. iv 4. Copyright - p. iv 5. Contributors - p. v 6. Reviewers - p. vii 7. Preface - p. ix 8. 1: Communicating in Health Care - p. x 9. 2: Gathering Information - p. 20 10. 3: Educating Patients - p. 35 11. 4: Communicating With Diverse Patient Groups - p. 53 12. 5: Communicating Through Barriers - p. 73 13. 6: Communicating Through Illnesses and Disorders - p. 99 14. 7: Communicating Through the Grief Process - p. 140 15. 8: Communicating in the Workplace - p. 159 16. 9: Documenting Patient Care - p. 189 17. Appendix: Answers to Checking Your Comprehension - p. 208 18. Glossary - p. 220 19. Bibliography - p. 224 20. Index - p. 229
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