Effective communication skills are crucial in all aspects of nursing and midwifery practice this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations.
1. 1 Introduction - p. 1 2. 2 Reflecting on practice - p. 19 3. 3 Ensuring respect and dignity - p. 35 4. 4 Empathy and comfort skills - p. 59 5. 5 Interview and assessment skills - p. 85 6. 6 Assertiveness, advocacy and negotiation skills - p. 105 7. 7 Communicating where barriers exist - p. 127 8. 8 Managing difficult situations - p. 169 9. 9 Working in groups and teams - p. 191 10. 10 Teaching skills - p. 207 11. Back Matter - p. 219
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Effective communication skills are crucial in all aspects of nursing and midwifery practice this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations.
1. 1 Introduction - p. 1 2. 2 Reflecting on practice - p. 19 3. 3 Ensuring respect and dignity - p. 35 4. 4 Empathy and comfort skills - p. 59 5. 5 Interview and assessment skills - p. 85 6. 6 Assertiveness, advocacy and negotiation skills - p. 105 7. 7 Communicating where barriers exist - p. 127 8. 8 Managing difficult situations - p. 169 9. 9 Working in groups and teams - p. 191 10. 10 Teaching skills - p. 207 11. Back Matter - p. 219
No hay muestra disponible
No hay ficha técnica disponible
